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FAQ

Frequently asked questions

Here you will find answers to frequently asked questions.
If you have any questions, don't hesitate to contact us!

  • How can I request a consultation or assessment of my business needs?
    You can contact us by phone and Whatsapp at 0424/ 186 30 23 or you can send an e-mail inquiry to info@innovation-system.it.
  • How can I get support or assistance once the solutions are implemented?
    We support the customer remotely or on-site depending on the needs of the moment, providing ongoing support and managing any problems, constantly improving the solution.
  • What are the advantages of using Innovation System's solutions?
    The first benefit is to have a single platform for monitoring and managing one's plant, machinery and building. In addition, by digitizing one's company, one obtains several benefits, such as reducing costs and operating time, optimizing processes and activities, improving efficiency, and making the proposed solutions easier to use. You also increase your competitiveness and raise your awareness by improving sustainability.
  • What application areas do you serve?
    We work for remote control, energy, Industry 5.0, and temperature control: we help businesses and governments optimize the entire enterprise ecosystem at various specific points. Read more here.
  • What kind of services does Innovation System offer?
    We are System Integrator and offer customized IoT solutions, enterprise digitization, software implementation for industrial automation, building automation and energy efficiency. Click to find out more.
  • What are the guarantees about the security of your services?
    All security measures are taken to protect sensitive data by ensuring the security of solutions implemented with cyber security.
  • Do you have any experiences or case studies to share?
    Read our successful case studies at this link, you will find various experiences of how we have helped our clients with customized and targeted solutions.
  • What are the technologies or platforms supported by Innovation System?
    We integrate all standard industrial and building automation protocols (Modbus, KNX, Dali, Bacnet, Profinet, etc.), as well as integrate all hardware devices on the market without brand constraint.
  • How does the implementation of IoT solutions work?
    Our working method starts from the analysis of technical requirements, we design a tailored solution, install, configure and test the system, integrate it with our hardware and software, and provide support as needed. We then provide system efficiency support. Read more here.
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